Standard Trust Credit Union
Frequently Asked Questions

Standard Trust Credit Union’s routing number is 107006541.

You can check your current balance by logging into your Online Banking profile on your desktop/laptop, through the Mobile Banking App or by calling our Customer Call Center.

You can see any future deposits, transaction adjustments and transaction details through Online Banking or by calling our Customer Care Center.

Stop by your local banking center or call our Customer Care Center to update your personal information.

Yes. You can transfer funds to internal accounts through Online Banking, visiting your local banking center, or through the Mobile Banking App.

There can be many reasons why a debit card is denied. Call our Customer Care Center or visit a local banking center to find out why your transaction was declined.

When you received your debit card, you also received a toll-free number to activate your card. If you no longer have that toll-free number, give us a call and we can help out.

We can help file a dispute if you feel a debit card transaction is incorrect or processed in error. Fill out this form, call our Customer Care Center or visit a local banking center for assistance.

You can view our Consumer Fee Schedule and Business and Commercial Miscellaneous Fee Schedules here or at a local banking center.

You can enroll for eStatements by selecting Delivery under the Preferences section from any Online Banking page. You can view up to the last 24 statements.

You can enroll for Bill Pay here, or by selecting the More menu from the Mobile Banking App.

You can enroll for Mobile Remote Deposit in the Mobile Banking App by selecting Menu, then Services, then Enroll Mobile Deposit.

Yes. Just click the magnifying glass icon beside any check listed in your account history.

Computer authentication happens the second time you log in to Online Banking. It’s an added layer of security to help us verify that it is you, and not an unauthorized person, trying to access your accounts. If you use the same browser to access Online Banking on your personal computer, you should only need to do this once.

Yes. You can create nicknames for your accounts from any Online Banking page by selecting Settings, then Account Preferences. To do this through the Mobile Banking App, select the Menu button, then Settings, then Accounts Preferences.

It is a debit card the bank is issuing to personal checking account customers who want to join the fight against breast cancer.

The card is free to new customers who open a personal checking account.

The bank will make a donation to our partner with every purchase made on your Pink Ribbon Debit Card. Donations will not be made on ATM transactions.

You can use your Pink Ribbon Debit Card anywhere VISA^® is accepted.

No. There is no minimum or maximum transaction amount.